FedEx Ground Shipping is free to www.shoegalleryonline.com
customers in the continental United States on orders above $59.99.
We also offer expedited shipping options for faster delivery but ask that you call for specific expedited options.
For exchanged items, there is a $8.00 fee to cover the shipping cost.
Sorry, no international shipping nor are we able to ship to PO Boxes.
Returns & Exchanges
Please try your shoes on a carpeted surface and save the box and packaging.
If you are not satisfied with your purchase, you can exchange or return your
unworn and re-salable items for a full refund within 30 days of the receipt date.
It is imperative that the shoes are returned in the same condition as you received them.
A refund will be issued within two business days of receiving the return.
There is no need for a return authorization number or other form.
Rather, simply send us back your unworn items to the address below using your choice
of shipping method (FedEx, UPS, or USPO, etc.).
Be sure to include your original receipt or packing slip and an
explanation to either exchange the items or request a refund.
Please do not use the shoe box as the shipping box.
Note that there is a $8.00 fee to ship a replacement or exchanged product.
Customer Service
Shoe Gallery
c/o Returns
606 Holcomb Bridge Road
Suite 130
Roswell, GA 30076
(888) 305-7463
Customer Service Office Hours: Monday through Friday, 9:00AM - 5:00PM EST