privacy

Privacy Policy Updated 09/30/2025

The Shoe Gallery respects the privacy and trust you place in us and we believe in keeping your information confidential. We collect information from you when you knowingly and specifically provide such information. The Shoe Gallery is the sole owner of all information collected on this site.

General Principles on Data Sharing

We do not sell, rent, lease or disclose any customer's information to other companies, period! Any information that we do collect is used for the purpose of order fulfillment and to present a more satisfying and personalized shopping and browsing experience.

1. Collection of Personal Information

We collect personal information from users when:

• You voluntarily provide it to us when using our website or services (such as when registering an account or placing an order).
• You submit your phone number to receive messages via 10DLC (10-Digit Long Code).

Upon ordering from our site, we specifically request your: name, email address, mailing address, telephone number, credit card number, expiration date, and CVV code.

2. Use of Personal Information

We use the personal information you provide for the following purposes:

• For order fulfillment and to provide the requested services.
• To send you messages via 10DLC as per your request.
• To present a more satisfying and personalized shopping and browsing experience.
• To comply with legal obligations.
• To improve our services and user experience.

3. Privacy and 10DLC

As a 10DLC service provider, we adhere to the following principles:

• Privacy policies and terms and conditions are displayed next to the phone number entry fields.
• Privacy policies explicitly state that end user information is protected and not shared or sold to third parties for marketing, lead generation, or analytics purposes.
• The opt-in and opt-out procedures for 10DLC traffic are clearly outlined in both the call-to-action (CTA) and the Terms and Conditions. Opt-in and opt-out occur via the 10DLC number, and short code opt-out routes are not used.

Data Security and Amazon PII

Information is encrypted and is protected with Secure Sockets Layer (SSL) encryption technology.

Amazon PII: Amazon PII (Personally Identifiable Information) Data is only used for Amazon FBM (Fulfillment by Merchant) orders to create shipping labels. Amazon PII data is never shared and is encrypted when stored. PII is stored for no longer than 30 days before being purged. Any questions about Amazon data please email sales@shoegalleryonline.com with a subject line of “Amazon Data¹".

4. Opting Out

The Shoe Gallery will send registered users order-related emails, like shipping confirmations, as well as information on offers and promotions.

• Email Opt-Out: If you would prefer not to receive these promotional notices, we offer ways to unsubscribe or you may send an e-mail to sales@shoegalleryonline.com with a subject line of “No Email" and you will be unsubscribed immediately from this list.
• 10DLC Text Message Opt-Out: You can opt out of receiving messages by texting STOP to the 10DLC number associated with our service. If you need assistance or have questions, please email sales@shoegalleryonline.com with a subject line of “Opt Out”.